Terms of Service

1. Introduction

Welcome to the website of Mohamed Abdelsalam (“we,” “our,” or “us”).

These Terms of Service govern your access to and use of this website and any information, content, or services provided through it. By accessing or using this website, you agree to these Terms of Service. If you do not agree with these terms, please discontinue using the website.

2. About Our Services

Mohamed Abdelsalam provides e-commerce growth consulting and related digital business services. Our services may include:

• E-commerce strategy and business consulting.
• Online store optimization and conversion rate improvement.
• Digital marketing strategy and performance analysis.
• E-commerce growth planning and recommendations.
• Business development and online sales consulting.
• Other related services as described on the website or in individual proposals.

The specific scope, deliverables, timelines, and fees for any consulting engagement will be agreed upon separately with the client. Information published on this website does not constitute a binding offer to provide any particular service unless expressly agreed in writing.

3. Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms. You must not:

• Use the website in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to the website, its servers, or related systems.
• Interfere with the website's security, availability, or functionality.
• Introduce malicious software, viruses, or harmful code.
• Copy, reproduce, distribute, or exploit website content without authorization.
• Use the website to transmit fraudulent, misleading, or unlawful material.

We reserve the right to restrict or terminate access to the website if we reasonably believe that these Terms have been violated.

4. Consulting Services and Engagements

Any consulting services provided to a client will be subject to the scope and conditions agreed upon between the parties. Before commencing a paid engagement, the parties may agree on:

• The services and deliverables to be provided.
• Project timelines and milestones.
• Fees, payment schedules, and applicable expenses.
• Client responsibilities and required information.
• Any additional terms specific to the project.

A consultation request, contact form submission, or preliminary discussion does not create a binding consulting agreement. Any changes to the agreed scope may require additional fees or adjustments to the project timeline.

5. Fees and Payments

Fees for consulting services will be communicated through the relevant proposal, quotation, or service agreement. Unless otherwise agreed in writing:

• Payment terms will be specified before work begins.
• Clients are responsible for providing accurate payment information when applicable.
• Additional work outside the agreed scope may incur additional charges.

Any applicable taxes, transaction fees, or other charges will be handled in accordance with the agreed terms and applicable laws. Where payment is processed through a third-party payment provider, the transaction may also be subject to that provider's terms and conditions.

6. No Guarantee of Business Results

Our consulting services are designed to provide strategic guidance, practical recommendations, and support for e-commerce business growth. However, business performance depends on many factors beyond our control, including market conditions, competition, pricing, advertising budgets, product quality, website functionality, and client implementation. Therefore, we do not guarantee specific results, including:

• A particular level of revenue or sales.
• A specific return on advertising spend (ROAS).
• A guaranteed increase in conversion rates or website traffic.
• Specific search engine rankings.
• A particular level of profitability or business growth.

Any examples, case studies, projections, or performance figures presented on this website are for illustrative or informational purposes and should not be interpreted as a guarantee of future results. Actual outcomes may vary from business to business.

7. Client Responsibilities

Clients are responsible for:

• Providing accurate, complete, and timely information.
• Ensuring they have the necessary rights to any materials supplied to us.
• Reviewing and approving project materials and recommendations.
• Implementing agreed recommendations where implementation is the client's responsibility.
• Maintaining appropriate access, permissions, and licenses for their business systems and platforms.
• Complying with applicable laws and the terms of any third-party platforms they use.

Delays in providing information, approvals, or access may affect project timelines and deliverables. We are not responsible for delays or issues caused by incomplete information, inaccurate client instructions, or circumstances outside our reasonable control.

8. Intellectual Property

Unless otherwise agreed in writing, all content on this website, including text, graphics, logos, designs, images, website layout, and original materials, is owned by or licensed to Mohamed Abdelsalam. You may view and use the website for personal or legitimate business information purposes.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit website content without prior written permission, except where permitted by applicable law. Ownership and permitted use of project-specific deliverables will be determined by the relevant client agreement. Any third-party materials, software, trademarks, or platforms remain the property of their respective owners and are subject to their applicable licenses and terms.

9. Confidentiality

We recognize that consulting engagements may involve confidential business information. Where agreed with a client, we will take reasonable steps to protect confidential information and use it only for purposes related to the relevant engagement or as otherwise authorized.

Confidential information does not include information that:

• Is publicly available through no breach of an obligation.
• Was lawfully known before it was disclosed.
• Is lawfully received from another source without confidentiality restrictions.
• Must be disclosed under applicable law or a valid legal requirement.

Clients should avoid submitting passwords or highly sensitive information through unsecured communication channels. Any additional confidentiality obligations may be set out in a separate agreement.

10. Third-Party Platforms and Services

Our services may involve or refer to third-party platforms and tools, including e-commerce platforms, advertising networks, analytics services, payment providers, and communication applications. Examples may include Shopify, Salla, Google, Meta, and other relevant service providers.

These platforms are independently operated and subject to their own terms, policies, fees, and technical requirements. We do not own or control third-party platforms and are not responsible for their availability, policy changes, account suspensions, service interruptions, or independent actions. Clients remain responsible for maintaining their accounts and complying with the terms of the platforms they use.

11. Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, we make no warranties, express or implied, regarding the website's availability, accuracy, completeness, reliability, or suitability for a particular purpose.

We do not guarantee that the website will be uninterrupted, error-free, or free from harmful components. Information on this website is provided for general informational purposes and does not constitute legal, financial, accounting, or tax advice. You should seek advice from qualified professionals where appropriate.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Mohamed Abdelsalam shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this website or reliance on its general content. This includes, where legally permitted, loss of profits, revenue, business opportunities, data, or anticipated savings.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including liability that cannot legally be excluded. Any liability arising from a specific consulting engagement will be governed by the applicable agreement and relevant law.

13. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses arising from your unlawful use of the website, your violation of these Terms, or your infringement of another party's rights. This provision does not apply to the extent that any claim or loss results from our own unlawful conduct or liability that cannot legally be excluded.

14. Website Availability and Modifications

We reserve the right to modify, update, suspend, or discontinue any part of the website or its content at any time. We may also update service descriptions, website features, and published information without prior notice. We will make reasonable efforts to maintain website availability but do not guarantee uninterrupted access.

15. Governing Law and Disputes

These Terms shall be interpreted in accordance with the applicable laws governing the relevant relationship and service engagement. Any disputes arising from the use of this website or our services should first be addressed through good-faith discussions between the parties.

Where a dispute cannot be resolved amicably, it will be subject to the jurisdiction of the competent courts, as determined by applicable law and any valid agreement between the parties. Nothing in this section limits any mandatory rights or protections available under applicable law.

16. Changes to These Terms

We may revise these Terms of Service from time to time. The updated version will be published on this page with a revised “Last Updated” date. Your continued use of the website following publication of updated Terms constitutes acceptance of the revised Terms, to the extent permitted by applicable law.