Privacy Policy

1. Introduction

Welcome to the website of Mohamed Abdelsalam (“we,” “our,” or “us”).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information
When you contact us, request a consultation, or submit an inquiry, we may collect:

• Full name
• Email address
• Phone number or WhatsApp number
• Business or company name
• Website or online store URL
• Information about your business, project, or service requirements
• Any additional information you voluntarily provide.

Technical Information
When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the website
• Referring website or traffic source.

This information may be collected through website hosting services, cookies, or analytics tools, depending on the technologies implemented on our website.

3. How We Use Your Information

We use the information collected for legitimate business purposes, including:

• Responding to inquiries and consultation requests.
• Understanding your business needs and project requirements.
• Preparing proposals, quotations, and service recommendations.
• Providing e-commerce consulting, growth strategies, and related services.
• Communicating with you regarding projects, appointments, and service updates.
• Improving our website, services, and user experience.
• Maintaining website security and preventing fraudulent or unauthorized activities.
• Complying with applicable legal and regulatory obligations.

We will only use your personal information for purposes that are relevant to our business relationship or otherwise permitted by applicable law.

4. WhatsApp and Other Communication Channels

You may contact us through WhatsApp, email, contact forms, or other communication channels available on our website.

If you contact us through WhatsApp, your communications will also be subject to WhatsApp's own privacy policy and terms.

We may use the contact details you provide to respond to your questions, discuss your project, and provide information about our services.

Please avoid sharing passwords, payment card details, or other highly sensitive information through ordinary messaging channels.

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website traffic, and enhance the browsing experience.

Cookies may include:

• Essential cookies required for website functionality.
• Preference cookies that remember user settings.
• Analytics cookies that help us understand how visitors use our website.
• Marketing cookies, if advertising or remarketing tools are implemented.

Where required by applicable law, we will request your consent before using non-essential cookies.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

6. Sharing Your Information

We do not sell your personal information to third parties.

We may share information when necessary with trusted service providers who help us operate our website or deliver our services, such as:

• Website hosting and technical service providers.
• Email and communication service providers.
• Analytics and website performance providers.
• Payment processors, if payments are offered through the website.
• Professional advisers, where necessary.

These parties may process information only as necessary to perform their services or as otherwise permitted by applicable law.

We may also disclose information where required by law, in response to valid legal requests, or to protect our legal rights and the security of our website.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, provide services, resolve disputes, and comply with legal obligations.

When information is no longer needed, we will take reasonable steps to delete it or securely dispose of it, subject to applicable legal requirements.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted over the internet.

You are responsible for taking appropriate precautions when sharing information online.

9. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, where legally permitted.
• Object to or request restriction of certain processing activities.
• Withdraw consent where processing is based on consent.
• Request information about how your personal data is used.

To exercise any applicable rights, please contact us using the contact details provided below.

We may need to verify your identity before processing certain requests.

10. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies and terms of any third-party website you visit.

11. Children's Privacy

Our website and services are intended for business users and individuals who are legally able to use our services.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

12. International Data Transfers

Your information may be processed or stored in countries other than your country of residence, depending on the service providers and technologies used.

Where required, we will take reasonable steps to ensure that international transfers of personal information comply with applicable data protection laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website technologies, business practices, or legal requirements.

Any updates will be published on this page with a revised “Last Updated” date.

Your continued use of the website after changes are published will be subject to the updated Privacy Policy, to the extent permitted by applicable law.